Customers search and want to book when they are free—often late at night. VoiceDesk is an AI Front Office Manager that keeps your business operational 24/7/365, handling up to 5 concurrent customer calls at once with zero latency. It instantly answers inquiries, schedules calendar slots, sends WhatsApp confirmation alerts, and logs lead cards in your pipeline—giving every client a 5-star experience while you sleep.
Deploying intelligent voice agents and back-office pipelines creates an end-to-end hands-free operational flow.
Every unanswered ring is a booking that didn't happen, a customer who found another business, and a sale that was lost. The numbers are specific for Singapore & Malaysia.
Per location from missed calls alone (SGD).
Source: Business Performance AnalysisAt the average local business during peak hours.
Source: Business Industry ReportOf callers who reach voicemail call a competitor instead.
Source: Consumer Behaviour StudyAt the average 11% industry appointment no-show rate.
Source: Business Practice EconomicsWith automated SMS reminders and 24/7 client scheduling.
Source: VoiceDesk Customer DataRedirected from phone triage duty to serving in-person clients.
Source: VoiceDesk Business SurveyDrag the sliders to match your local clinic, spa, or business metrics.
Time redirected from answering calls back to serving in-person guests.
Ten metrics. One column is green across every row. The other is why you're reading this page.
| Metric / Capability | VoiceDesk AI Agent | Traditional Front Desk |
|---|---|---|
| Call Answer Rate | 99% all hours | 72–85% business hrs |
| After-Hours Coverage | 24 / 7 / 365 | Voicemail only |
| Average Hold Time | 0 sec instant answer | 4–8 min peak hours |
| Booking Conversion | +60% vs prior system | Baseline |
| No-Show Reduction | -22% automated reminders | Manual only |
| Emergency Triage | Protocol-driven, instant | Voicemail / missed |
| System Integration | Real-time sync | Manual entry |
| Annual Cost | S$4,800 - S$12,000 | S$48,000 - S$72,000 |
Choose the pricing tier that scales with your spa, clinic, or business.
| Features & Modules |
Starter
$99/mo
+ $1,000 setup (one-time)
|
⭐ Most Popular
Professional
$999/mo
+ $5,000 setup (one-time)
|
Enterprise
Custom
Tailored Quote
|
|---|---|---|---|
| Core Platform | |||
| AI Voice Receptionist (24/7) | ✓ | ✓ | ✓ |
| Call Minutes / month | 100 min | 1,000 min | Unlimited |
| Contacts Database | 100 | Unlimited | Unlimited |
| Unlimited Appointments | ✓ | ✓ | ✓ |
| Overage Rate | $0.35/min | $0.35/min | Negotiated |
| Workspace Users | 1 User | Up to 10 | Unlimited |
| Custom Prompt Personalization | ✓ | ✓ | ✓ |
| Services & Pricing Catalog | ✓ | ✓ | ✓ |
| Add-On Modules | |||
| AI CRM Hub Manage leads, contacts & sync call logs in real-time | Add-on $50/mo | ✓ Included | ✓ Included |
| Accounting & Invoicing Ledger, purchase bills, product catalog & financial reports | Add-on $20/mo | ✓ Included | ✓ Included |
| WhatsApp, SMS & Email Notifications Automated reminders, alerts & booking confirmations | Add-on $10/mo | Add-on $10/mo | ✓ Included |
| Multi-Department & Extension Routing Route calls dynamically across departments & extensions | ✗ | Add-on $25/ext/mo | ✓ Included |
| Call Recording Record, replay & audit all inbound/outbound calls | ✗ | Add-on $10/mo | ✓ Included |
| Payment Gateway (Stripe) Collect live credit card payments directly from callers | Add-on $5/mo | Add-on $5/mo | ✓ Included |
| Enterprise & Support | |||
| Priority Support & Dedicated Onboarding | ✗ | ✗ | ✓ |
| Multi-Tenant Support | ✗ | ✗ | ✓ |
| Custom SLA & Dedicated Infrastructure | ✗ | ✗ | ✓ |